Last Updated: August 18, 2023
Icewal is a software service accessible via a mobile device application and a browser service for any Network distributed by Icecorp Inc ("Icecorp Inc or "we" or "us" or "our") that enables users to (i) self custody digital assets; (ii) access a digital asset browser and link to decentralized applications and decentralized exchanges; (iii) view addresses and information that are part of digital asset networks and broadcast transactions; and (iv) additional functionality as Icecorp Inc may add to the app from time to time (collectively, the "App" or "Icewal"). This Privacy Policy ("Privacy Policy") helps explain how we collect, use, store, and protect your information when you use the App, our developer software, or our website at www.icecorp.io (collectively the "Services"). Please also read Icewal’s Terms of Service (the “Terms”), which describe the terms under which you use the Services.
OVERVIEW
Your right to privacy and the protection of your personal data is important to us. The following sections provide further details as to how we process your personal information through Icewal. We don’t share your information with third parties except to deliver you our services and products, comply with the law, make Icewal better, protect our rights, or effectuate a business transfer.
HOW DO YOU ACCEPT THIS POLICY?
By using Icewal including downloading our mobile application; you agree to the use, disclosure, and procedures outlined in this Privacy Policy.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM OUR USERS?
We do our best to minimize the amount of Personal Information that we collect from Icewal users. When you use our Services, we process a wallet address that you generate through Icewal.
Information you provide;
Your Account Information - In order to create an Icewal account, you will provide us with a name and surname.
Your Transactions - Your Network private key, which you utilize to access your funds and initiate transactions, is stored only on your own device. However, to facilitate your transactions and provide you with your account balance, we store the Network public key address associated with your Network private key.
Automatically collected information;
Metrics and Performance Data - We may collect service-related, diagnostic, and performance information. This includes high level information about your activity (such as how you use our Services and how you interact with others using our Services).
Device and Connection Information - We may collect device-specific information when you install, access, or use our Services. This may include your IP address and, if you choose to allow push notifications through Icewal your device's unique push token. We may also temporarily collect information about decentralized applications (dapps) that you are connecting to, while establishing that connection.
Status Information - We may collect information about your online status on our Services, such as when you last used our Services.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. Our primary purpose in collecting information is to help us operate, provide, improve, customize, support, and market our Services. We may use your information to:
Provide the Services and customer support you request;
Resolve disputes and troubleshoot problems;
Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted User Agreement;
Customize, measure, and improve the Services and the content and layout of our application; and
Deliver targeted marketing and service update notices based on your communications preferences.
We will not use your information for purposes other than those purposes we have disclosed to you, without your permission.
WILL WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?
Information about our users is an important part of our business and we are not in the business of selling our users’ personal information to others. We may transfer personal data to our service providers or third parties in connection with Icewal’s operation of its business, as certain features on Icewal rely on various third-party products and services (collectively “Third Party Services”), . These third party services providers only have access to certain Personal Information, such as your Wallet address, to perform their functions and may not use it for other purposes. Furthermore, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protections laws. Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy notice (unless, of course, the user consents otherwise). Also, in the unlikely event that Icewal or substantially all of its assets are acquired, users' information will be one of the transferred assets. We may share non-personally identifiable information publicly and with our partners- like publishers, advertisers, developers, or right holders.
HOW WE USE THE INFORMATION WE GATHER
We primarily use the limited information that we collect to enhance Icewal Wallet. Except if we sell all or a portion of our business, or as otherwise described below, we do not rent, trade, or sell your Personal Information.
Some ways we may use your Personal Information are to: Contact you when necessary; Respond to your comments, questions, or issues related to bugs or errors with Icewal; Provide you with additional information; Send you information and marketing materials about services and products available through Icewal, using push notifications or other means; Train our team members; Other internal business purposes.
Aggregated Personal Data and Non-Personal Information; We may share or disclose aggregated Personal Data or Non-Personal Information with service providers or with other persons we conduct business with, including but not limited potential third-parties for the purpose of showcasing the performance of the company. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired.
Business Transfers ; We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Information could be one of the assets transferred to or acquired by a third party. By accepting this Privacy Notice, as outlined above, you consent to any such transfer. Protection of Us and Others ; We will share personal information outside of Icewal if we have a reasonable belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request; to cooperate with law enforcement; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Icewal our employees, our users, or others.
YOUR RIGHTS WITH RESPECT TO THE PROCESSING OF PERSONAL DATA
You are entitled (under the conditions, and subject to the exceptions, set out in applicable law) to: Request Access to the personal information we process about you: You can request access to the information we have collected from you. You can do this by contacting us at contact@icecorp.io . We will provide you with a copy of the data we process about you. To comply with your request, we may ask you to verify your identity. Request a rectification of your personal data: If you believe that the information we have collected is incorrect or incomplete, you may contact us so we can update it and keep your data accurate. Object to the processing of your personal data: you may request that we no longer process your personal data. Request to erase your personal data: you may request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes for which it was collected. Any data that is no longer needed for purposes specified in the “How We Use the Information We Gather” section will be deleted after ninety (90) days. Wallet addresses created through the Icewal application cannot be deleted from the Avalanche blockchain, therefore we are unable to delete this personal information. If at any point you wish for Icewal to delete information about you, you may contact us at contact@icecorp.io. Request the restriction of the processing of your personal data: you may request that Icewal only processes your personal data in limited circumstances, including with your consent.
DATA RETENTION
Please note that even If you delete your Wallet or addresses from the Icewal mobile application, uninstall Icewal mobile applications from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain Icewal or to comply with the laws and regulations to which Icewal is subject. If you have any question or objection as to how we collect and process your personal information, please contact contact@icecorp.io.
DATA SECURITY
We are committed to making sure your information is protected in accordance with applicable laws and our data privacy policies. We have selected third-party vendors that use the Avalanche network, including ………. that help us keep your Personal Information safe. Unfortunately, we do not control these third parties and therefore cannot guarantee complete security. We work to protect the security of your personal information during transmission by using encryption protocols and software. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information and secure all connections with industry standard transport layer security. Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use. Any information that you provide to us is done so entirely at your own risk.
CHILDREN
We are especially sensitive about children’s information. Our Services are not targeted towards children, and our users must be at least eighteen (18) years old to use our services. We don’t knowingly collect information from children under the age of 13. If you are a parent or legal guardian of a minor child, we will treat any information that you provide us while using Icewal on behalf of your minor child as Personal Information as otherwise provided in this Privacy Policy.
CONDITIONS OF USE, NOTICES, CHANGES AND UPDATES TO PRIVACY NOTICE
If you choose to use Icewal your use and any dispute over privacy is subject to this Notice and our Terms of Use. If you have any concerns about privacy at Icewal, please contact us with a complete description, and we will try to resolve it.We reserve the right to update and revise this Privacy Nolicy at any time. We occasionally review this Privacy Notice to make sure it complies with applicable laws and conforms to changes in our business. If we do revise this Privacy Notice, we will update the “Effective Date” at the top of this page so that you can tell if it has changed since your last visit and will do our best to notify you. Please review this Privacy Notice regularly to ensure that you are aware of its terms. Any use of Icewal after an amendment to our Privacy Notice constitutes your acceptance to the revised or amended terms.
CONTACT US
If you have any questions about our Privacy Policy, please do not hesitate to contact us at contact@icecorp.io.